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eLICENSING application icon eTAG application icon motor vehicle inquiry application icon title check application icon webDealer application icon webSALVAGE application icon license application status application icon

Dealers & Licensees, we are here to help you!

TxDMV Motor Vehicle Division and Enforcement Division is pleased to offer services to our existing dealers/licensees and those in the application process. We are here to serve you. Whatever your needs are, our goal is to assist you quickly with clear, straightforward information. Stay tuned for rule updates on the website, and let us know how we can make your experience with TxDMV a better one! We appreciate working with you.

Tools & Training

Tools at Your Service
These applications have icons to quickly launch the tool you need. Here’s what these tools do for you:

app-status

License Application Status Check
Check the status of your license application by entering your assigned work item number

inquiry

Motor Vehicle Inquiry
Establish a motor vehicle inquiry account that allows for remote access to motor vehicle title and registration records under certain conditions

 
We also have tools to help you with your business needs:
  • Dealer Training Seminars
    TxDMV offers free training seminars for dealers to educate the licensee body about the rules and regulations that govern their business

 Training Videos

Dealer Tips

A section to provide motor vehicle dealers with abbreviated guidelines, observations or considerations to increase your success in complying with the Texas Rules and Statutes.

Dealer Tips

Selling Vehicles

eTAG

eTAG Login
Go straight to the eTAG database

Helpful tips for handling Electronic Lien Titles (or e-titles) on vehicles taken in trade.


infoUse of Power of Attorney and Dealer Reassignment Forms

Webinar for RTB 010-15 and 011-15

RTB 010-15

RTB 011-15

infoSingle Sticker Presentations

Dealer Single Sticker Phase II Overview – February2016

Dealer Single Sticker Presentation - January 2015

Dealer Single Sticker Presentation - 2014

Dealer Single Sticker Phase II Overview

License Plates

plp dealer

Eligibility

The licensee categories eligible for metal dealer’s plates include: Franchise, GDN Motor Vehicle & Motorcycle, Manufacturer Motor Vehicle & Motorcycle Plates, Converter Motor Vehicle & Motorcycle, and In-Transit Metal Plates.

More

Renewals

License Renewals

Licensees are required to regularly renew their licenses in order to continue business activities. All licensees, except Salvage Dealers and Salvage Agents, renew every two years. Salvage Dealers and Salvage Agents renew annually.

Renew your license directly within the eLICENSING system by logging on and choosing Renew a License.

Renewals must be received by TxDMV before the expiration date in order to continue your business activities. A licensee may not engage in licensed activities with an expired license. The licensee may submit a renewal application along with a late fee as follows:

  • Salvage Dealers/Salvage Agents – may be submitted up to one year after the license expires. If your renewal is received before your expiration date, no late fee is charged and you may continue to operate. If it is received after the expiration date you may not engage in licensed activities until the renewal is approved.
  • All others – may be submitted up to 90 days after the license expires. If your renewal is received before your expiration date, no late fee is charged and you may continue to operate. If it is received after the expiration date you may not engage in licensed activities until the renewal is approved.

If you do not submit a renewal application by the end of the grace period, you will have to apply for a new license to resume operations.

 

Renewal Fees

License Type

Renewal Fee

Plate Renewal Fee* (per plate)

License Period

Late Fees

Manufacturer/Distributor

$1800 + $40 for each dealer franchised + $200 for each representative

$80

2 years

50% of license fee (MFR/DIST and Rep) for each 30 days late

Franchise

$350 - $1,500 (depending on sales) + $400 for each GDN + $200 for each service-only facility (without a showroom)

$90

2 years

50% of license fee for each 30 days late

GDN

$400

$90

2 years

50% of license fee for each 30 days late

In Transit

$90

$10

2 years

50% of license fee for each 30 days late

Converter

$750 + $200 for each representative

$40

2 years

50% of license fee (Converter and Rep) for each 30 days late

Lessor

$350 - $1500 (depending on number of vehicles leased)

n/a

2 years

50% of license fee for each 30 days late

Lease Facilitator

$750

n/a

2 years

50% of license fee for each 30 days late

Salvage Dealer

$85 per endorsement

n/a

1 year

$127.50 if 90 days or less; $170 if 90 to 365 days

Salvage Agent

$85

n/a

1 year

$127.50 if 90 days or less; $170 if 90 to 365 days

*The annual fee for personalized prestige dealer's license plates is $40, in addition to all regular fees.

Mediation

HandShakeFotolia Mediation for Franchise Dealers and Manufacturers

Mediation is an informal process used to resolve disputes by negotiation and settlement. Mediation facilitates communication and provides guidance towards reaching an agreement. MVD’s Mediation is for contested cases between (1) franchised dealers or (2) franchised dealers and a manufacturer or distributor. If you have another type of complaint or dispute, go to the complaints page by clicking here or on the icon to the right.

Mediation Basics

Texas Occupations Code §2301.703 requires parties to contested cases filed under Chapter 2301 or Chapter 503 of the Transportation Code to participate in mediation before they may have a hearing at the State Office of Administrative Hearings (SOAH). The MVD Mediation Program provides mediators to help settle contested cases at no charge. MVD mediators are:
•    licensed attorneys who have mediation training  and experience;
•    neutral & impartial;
•    knowledgeable of relevant laws, department precedent, and division procedures.  

Benefits of Mediation

The goal of mediation is to reach a settlement among the parties and thus avoid the need for a contested case hearing. MVD mediators have no authority to make judicial or arbitration-type decisions. MVD mediators help by facilitating focused dialogue, offering guidance, suggesting possible options, and assisting the parties to communicate their interests. Any information provided by a party to a mediator is confidential and will not be shared without the express permission of the party.

Mediation Process

Getting Started

A contested case begins when a protest or complaint is filed with MVD. The mediator(s) send a letter to the parties with acknowledgement of the case and information about the mediation process.

Mediator Preference

In response to the letter, each party must return the Mediation Preference Request Form choosing to use the MVD mediator(s); to request another MVD mediator; or to hire an outside mediator. When MVD receives the signed form selecting MVD Mediation, a mediator contacts each party by phone to discuss the case, the issues, and the mediation process.

How It Works

MVD mediator(s) continue to discuss the issues and desired outcomes with the parties involved and work to find a solution. Communications may be by phone, by email, or in-person. Cases often settle without the need for an in-person mediation meeting.

Mediation is scheduled to conclude within 60 days from the date the MVD Acknowledgement Letter is sent. However, extensions may be granted.
If an in-person meeting is necessary, it will be held at TxDMV headquarters in Austin, Texas. Each party is required to bring at least one person who has full settlement authority. The mediation meetings may be individual or joint sessions among the parties. The mediator(s) will discuss what each party hopes to gain from the process. It is not the mediator's role to discourage protests or pressure parties into settling.

Conclusion of the Mediation Process

If a settlement is reached, the mediators will offer to draft a written agreement for all parties to sign before the meeting is over.  If full settlement is not reached, the remaining issues will be referred to SOAH.

Within 10 days of the conclusion of mediation, the mediator(s) will provide a written report to the MVD Director and to the parties stating:
•    whether the parties participated in mediation;
•    whether the matter settled in whole or in part;
•    any unresolved issues; and
•    any other information the parties agree to report.

Need more information?

If you have questions about this process or are unsure whether it applies to your matter, call MVD at (512) 465-4029, and ask for the Motor Vehicle Division docket clerk.

 

Copyright © 2017 Texas Department of Motor Vehicles. All rights reserved. - 4000 Jackson Ave, Austin, TX 78731